Culture shock and settlement stress are normal, not a sign you're failing. Most newcomers feel it in the first year.
ISSofBC - Counselling Servicesissbc.org(opens in a new tab)Mental Health & Well-Being
Permission to feel overwhelmed, and real support when you need more than that.
15 resources
Call or text 988, free and confidential, any time of day, if you're in crisis or just need someone to talk to.
988 Suicide Crisis Helpline988.ca(opens in a new tab)Ask your settlement worker about free multilingual counselling: many agencies offer support in your first language.
MOSAIC BCmosaicbc.org(opens in a new tab)Many settlement agencies offer free short-term counselling. Ask your settlement worker for a referral.
ISSofBC - Counsellingissbc.org(opens in a new tab)Call or text any time, day or night, for free, confidential crisis support. You don't need to be in danger to call.
Crisis Centre BCcrisiscentre.bc.ca(opens in a new tab)Peer support groups where other newcomers share what settlement stress actually feels like, and how they got through it.
ISSofBC - Newcomer Support Groupsissbc.org(opens in a new tab)The province's directory of mental health and substance use services, searchable by region.
Province of BC - Mental Health Supportshelpstartshere.gov.bc.ca(opens in a new tab)IRCC's overview of common mental health challenges during settlement, and where to find help.
IRCC - Newcomer Mental Healthcanada.ca(opens in a new tab)Call 8-1-1 to talk to a nurse and get connected to mental health resources, with interpretation in over 130 languages.
HealthLink BChealthlinkbc.ca(opens in a new tab)Resources specifically addressing trauma and mental health for refugees and refugee claimants.
BC Refugee Hub - Mental Health Toolkitbcrefugeehub.ca(opens in a new tab)Wellness programming that treats mental health as part of settlement, not separate from it.
ISSofBC - Newcomer Wellnessissbc.org(opens in a new tab)Free or low-cost counselling available in multiple languages for Surrey and Delta-area newcomers.
DIVERSEcity - Multilingual Counsellingdcrs.ca(opens in a new tab)Call or text 988 for suicide crisis support, or 310-6789 for BC's general mental health crisis line, no area code needed.
Crisis Centre BC - Crisis Linescrisiscentre.bc.ca(opens in a new tab)A free, evidence-based app with practical tools for managing anxiety day to day.
Anxiety Canada - MindShift CBTanxietycanada.com(opens in a new tab)Mental health and settlement support extended to temporary residents, not just permanent residents.
MOSAIC - Support for Temporary Residentsmosaicbc.org(opens in a new tab)